Note: This article does not cover objects used to play music.

Sound volume

Have you made sure your computer is able to play sound? Is the sound volume turned on?

Audio & Video preferences

  • Go to Edit menu > Preferences
  • Click the Audio & Video tab
  • Turn off Mute Audio
  • Turn on Play Streaming Music When Available
  • Click OK

Music controller

Locate the music controller at the bottom of the screen. Have the Audio & Video preferences been set correctly and there is still no music controller? This indicates that no music stream is currently available for this parcel of land.

If needed, try leaving the parcel of land, then come back to it. This may get the music controller to reappear.

  • Locate the music controller
  • Click the Play button
  • Set music volume to maximum
    Move the volume control's tab to the right

The play button and volume control are highlighted in pink.

Increase Maximum Bandwidth

  • Go to Edit menu > Preferences
  • Click the Network tab
  • Turn up Maximum Bandwidth
    If your Maximum Bandwidth is 400 kbps, try setting it to 500 kbps
  • Click OK
  • Click the Play button on the music controller

Music is still not playing!

Music streams are not handled by Second Life's servers. If the music stream fails to play, there is a problem between your computer and the music stream's server.

The format of the music stream, bandwidth constraints and location can prevent your computer from playing music. It is even possible that other Residents can hear the music stream while you can't!

Try another music stream

To change the music stream, a Resident needs to either own the land or be an Officer/Owner of group owned land.

  • Be standing on the parcel of land
  • Go to World menu > About Land...
  • Click the Media tab
  • Enter a new Music URL
  • Press Enter